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Terms and Conditions of Use

These Terms and Conditions govern access to and use of the Fufinho.pt website, as well as the general conditions applicable to the services provided by Fufinho Art & Grooming.

Fufinho Art & Grooming is a registered trademark in Portugal, with Tax Identification Number (NIF) 519 377 702, and a physical establishment located at:

Estrada das Várzeas, Loja 23A
2790-444 Queijas, Oeiras, Portugal
Email: geral@fufinho.pt

Use of the website, as well as making bookings or submitting requests through our digital channels, implies that the user has read and accepted these Terms and Conditions.

1. About Fufinho Art & Grooming

Fufinho Art & Grooming is a space dedicated to the well-being, care, enjoyment, and creativity of pets and their families.

Our services and experiences include:

  • Bathing, grooming, and hygiene services for pets;

  • A hypoallergenic indoor dog park designed to provide a safe, controlled, and carefully sanitised environment for our furry friends;

  • Artistic and recreational activities and experiences;

  • Workshops and creative activities;

  • Experiences for families, friends, and their pets;

  • Events and celebrations;

  • Other services and experiences available at our premises or presented on Fufinho.pt.

The characteristics, duration, prices, and specific conditions of each service may be found on the relevant website pages or communicated at the time of booking.

2. Use of the Website

Accessing the Fufinho.pt website and its content grants visitors the status of users and implies acceptance of these Terms and Conditions.

By using the website, users agree to:

  • Use the website exclusively for lawful purposes;

  • Refrain from making false or fraudulent requests or bookings;

  • Provide accurate, complete, and up-to-date information;

  • Refrain from using the website in any way that could compromise its operation or security;

  • Respect the intellectual property rights and other rights of Fufinho Art & Grooming and third parties.

To make bookings or purchase services through the website, users must be at least 18 years old and have the legal capacity to enter into contracts.

Types of Cookies We Use

Fufinho Art & Grooming strives to ensure that all information presented on Fufinho.pt, including descriptions, prices, opening hours, services, and conditions, is clear, accurate, and up to date.

However, occasional errors or changes may occur.

If an error is identified, we kindly ask that it be reported to geral@fufinho.pt so that it can be reviewed and corrected.

Fufinho Art & Grooming reserves the right to update, modify, or remove information, services, prices, or website content whenever necessary.

4. Bookings

Certain Fufinho Art & Grooming services may be booked through the website or via the available contact channels.

Submitting a booking request does not automatically guarantee service availability unless the booking system expressly confirms it.

Customers must provide all requested information accurately and communicate any relevant circumstances concerning their pet that could affect the safe provision of the service.

Fufinho Art & Grooming may contact customers to confirm additional information before providing the service.

Appointment times are subject to availability at the time of booking.

5. Changes and Cancellations

If a booking needs to be changed or cancelled, customers should contact Fufinho Art & Grooming as far in advance as possible through the available communication channels.

Certain services, events, experiences, or group bookings may be subject to specific cancellation, modification, or deposit conditions, which will be communicated to the customer before the booking is confirmed.

Fufinho Art & Grooming also reserves the right to modify or cancel a booking in the event of unforeseen circumstances, safety concerns, animal welfare considerations, unavailability of the premises, or other reasons that prevent the appropriate provision of the service.

In such cases, we will endeavour to offer a suitable alternative whenever possible.

6. Grooming and Pet Care Services

The well-being and safety of animals are a priority at Fufinho Art & Grooming.

When requesting grooming, bathing, or other pet care services, the person responsible for the animal must provide all relevant information necessary for the safe provision of the service, including, where applicable:

  • Known health conditions;

  • Allergies or sensitivities;

  • Skin conditions;

  • Physical limitations;

  • Aggressive, anxious, or reactive behaviour;

  • Relevant medication;

  • Any other conditions that may affect the animal’s safety or well-being during the service.

Failure to disclose relevant information may compromise the safety of the animal and our professionals.

Whenever an animal’s behaviour, health, or physical condition may pose a risk to itself, other animals, or staff members, Fufinho Art & Grooming may interrupt, adapt, or refuse to provide the service.

7. Indoor Dog Park

We may update this Cookies Policy from time to time. We recommend that you check this page occasionally to keep up to date with any changes.

​

If you have any questions about our Cookies Policy, please contact us via:

​

Website: www.fufinho.pt

Email: geral@fufinho.pt

Telephone: +351 910 535 468

​

Thank you for visiting our website. We look forward to serving you and your pet (FUFINHO).

8. Artistic Activities, Workshops, and Events

Fufinho Art & Grooming offers artistic and recreational experiences designed to encourage creativity and shared moments among individuals, families, friends, and their furry companions.

Each activity may be subject to specific conditions regarding:

  • Number of participants;

  • Duration;

  • Materials included;

  • Participation of animals;

  • Minimum age;

  • Advance booking;

  • Cancellations;

  • Price;

  • Rules for using the premises.

These conditions will be presented in the activity description or communicated at the time of booking.

Participants must use materials and facilities responsibly and follow the instructions provided by the Fufinho team.

9. Animal Safety and Responsibility

The person responsible for the animal declares that, to the best of their knowledge, they have provided truthful and sufficient information regarding the animal’s health and behaviour.

Where applicable, the animal must be in a suitable condition to participate in the booked service or activity.

Fufinho Art & Grooming takes reasonable measures to ensure the safety and well-being of animals while they are on its premises.

However, interactions between animals involve behaviours that cannot always be fully predicted. Any situation will be assessed with the safety and well-being of the animals and people present as the primary consideration.

In the event of an emergency involving an animal’s health or safety, Fufinho Art & Grooming will endeavour to contact the person responsible for the animal immediately.

10. Prices

The prices applicable to services will be those displayed on the website, at the premises, or communicated to the customer before the booking is confirmed.

Prices may vary depending on the selected service and, for pet-related services, factors such as size, weight, coat type or condition, the time required to perform the service, or specific needs.

Fufinho Art & Grooming reserves the right to update its service prices.

Any price changes will not affect services previously confirmed at the agreed price, unless otherwise agreed between the parties.

11. Promotions, Discounts, and Promotional Codes

Fufinho Art & Grooming may occasionally offer promotional campaigns, discounts, or promotional codes.

Each promotion may be subject to specific conditions, including validity periods, eligible services, or other limitations.

Unless expressly stated otherwise, promotional codes:

  • Are personal and non-transferable;

  • Cannot be exchanged for cash;

  • Cannot be combined with other campaigns, promotions, or discounts;

  • May only be used within their respective validity periods.

Changes to this Cookies Policy

All content available on Fufinho.pt, including text, photographs, videos, graphic elements, illustrations, logos, trademarks, visual identity, design, and other materials, is protected by applicable intellectual and industrial property legislation.

The reproduction, distribution, modification, commercial use, or disclosure of such content without prior authorisation from Fufinho Art & Grooming or the respective rights holder is prohibited.

13. Content and Materials Submitted by Users

Whenever users voluntarily submit audiovisual, written, or other materials to Fufinho Art & Grooming or for inclusion on its platforms — including, but not limited to, photographs, videos, information, comments, ideas, suggestions, questions, knowledge, experiences, techniques, or similar content — they acknowledge that such materials will not be considered confidential, unless expressly stated otherwise or where they contain personal data subject to applicable legislation.

By submitting such content, users declare that they hold the necessary rights or authorisations for its use and grant Fufinho Art & Grooming a worldwide, perpetual, royalty-free, non-exclusive, and transferable licence to use, reproduce, disclose, copy, adapt, modify, translate, publish, publicly display, and communicate the submitted materials, in whole or in part, including for institutional, promotional, advertising, digital, and brand communication purposes, as permitted by applicable law.

This authorisation may include the use of content on the Fufinho.pt website, social media, digital materials, communication campaigns, and other platforms or media used by Fufinho Art & Grooming.

Users guarantee that the submitted content does not infringe copyright, image rights, intellectual property rights, privacy rights, or any other rights of third parties.

Fufinho Art & Grooming reserves the right, at its sole discretion, not to publish, or to remove or delete without prior notice, any user-submitted content that it considers inappropriate, offensive, illegal, fraudulent, contrary to these Terms and Conditions, or likely to infringe third-party rights.

Whenever submitted content includes personal data or images of identified or identifiable individuals, its processing will remain subject to applicable personal data protection legislation and the Fufinho Art & Grooming Privacy and Security Policy.

14. Animal Health and Welfare Information

Any information relating to animal health, care, or welfare provided on the website is for informational purposes only.

This information does not replace the assessment, diagnosis, advice, or treatment provided by a veterinary professional.

Whenever there are concerns regarding an animal’s health, a duly qualified veterinary professional should be consulted.

15. Website Operation and Availability

Fufinho Art & Grooming strives to ensure the proper and continuous operation of its website.

However, we cannot guarantee that the website will always be available or free from errors, interruptions, or technical failures.

Interruptions may occur due to maintenance, updates, Internet failures, third-party services, or other circumstances beyond the reasonable control of Fufinho Art & Grooming.

Whenever possible, measures will be taken to restore normal service operation.

16. Misuse of the Website

Any use of the website that:

  • Violates applicable legislation;

  • Attempts to gain unauthorised access to systems;

  • Introduces viruses, malware, or other harmful elements;

  • Attempts to interfere with the normal operation of the website;

  • Infringes intellectual property rights;

  • Uses Fufinho Art & Grooming content without authorisation;

  • Is fraudulent, abusive, or harmful to third parties;

is strictly prohibited.

Fufinho Art & Grooming reserves the right to restrict or prevent access to the website whenever abusive or unlawful use is detected.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time. We recommend that you check this page occasionally to keep up to date with any changes.

​

If you have any questions about our Cookies Policy, please contact us via:

​

Website: www.fufinho.pt

Email: geral@fufinho.pt

Telephone: +351 910 535 468

​

Thank you for visiting our website. We look forward to serving you and your pet (FUFINHO).

Changes to this Cookies Policy

We may update this Cookies Policy from time to time. We recommend that you check this page occasionally to keep up to date with any changes.

​

If you have any questions about our Cookies Policy, please contact us via:

​

Website: www.fufinho.pt

Email: geral@fufinho.pt

Telephone: +351 910 535 468

​

Thank you for visiting our website. We look forward to serving you and your pet (FUFINHO).

Changes to this Cookies Policy

We may update this Cookies Policy from time to time. We recommend that you check this page occasionally to keep up to date with any changes.

​

If you have any questions about our Cookies Policy, please contact us via:

​

Website: www.fufinho.pt

Email: geral@fufinho.pt

Telephone: +351 910 535 468

​

Thank you for visiting our website. We look forward to serving you and your pet (FUFINHO).

Changes to this Cookies Policy

We may update this Cookies Policy from time to time. We recommend that you check this page occasionally to keep up to date with any changes.

​

If you have any questions about our Cookies Policy, please contact us via:

​

Website: www.fufinho.pt

Email: geral@fufinho.pt

Telephone: +351 910 535 468

​

Thank you for visiting our website. We look forward to serving you and your pet (FUFINHO).

Changes to this Cookies Policy

These Terms and Conditions are governed by Portuguese law.

Any matter or dispute relating to the use of the website or the services provided by Fufinho Art & Grooming will be handled in accordance with applicable Portuguese legislation, without prejudice to the rights legally recognised to consumers.

22. Contact Information

For any questions regarding these Terms and Conditions, bookings, or services, please contact:

Fufinho Art & Grooming
Tax Identification Number (NIF): 519 377 702
Estrada das Várzeas, Loja 23A
2790-444 Queijas, Oeiras, Portugal
Email: geral@fufinho.pt

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